Get in touch
Useful things to include: your iPhone model, your iOS version, and what you were doing when it went wrong. Screenshots help. Please don't send health data, journal text, or anything from your sealed store — I don't need it, and I'd rather not have it.
Common questions
- I lost my phone. If you turned on iCloud sync, your core data restores from your own iCloud when you reinstall. The sealed categories — cycle data, journal text, sensitive memories, intimate logs, your own photos — are keyed to the old phone's Secure Enclave, so a device backup cannot bring them back. The optional encrypted sealed backup is the only route, and its key lives in your iCloud Keychain; if you've lost access to that Keychain on every device, that data is unrecoverable.
- Friend adding isn't working. Both phones need Bluetooth and local network access allowed, and need to be held about 15 cm apart for roughly a second. On phones without precise ranging you confirm on screen instead.
- I want my data out. Settings → Privacy & Data → Export. The export deliberately excludes the sealed categories so a file you share can't carry them.
- I want it all gone. Same screen: delete your iCloud copy, delete your local data, or just delete the app. Nothing of yours sits on a server I run, because there isn't one.
The FAQ on the home page covers the rest, and the privacy policy is the long version of where everything lives.
Reporting a privacy problem
If you find a hole in the privacy claims — traffic that isn't in the published egress inventory, a cross-wall data path, anything that contradicts the policy — that is the most valuable thing you can send me. Email the same address with "privacy" in the subject and I'll prioritise it over everything else.
Fernlet is a wellness and self-care companion, not a medical device. It does not provide medical advice, diagnosis, or treatment. If you are in crisis, contact your local emergency services or, in the US, call or text 988 (the Suicide & Crisis Lifeline).